If you're not satisfied with the service you're receiving from Colorado Natural Gas, there are several steps you can take to make a complaint. First, you can call 800-720-8193 and file a complaint with the company. They'll do their best to investigate your complaint and try to resolve it. If you're still not satisfied with the response from the company, you can file a complaint with the Colorado Public Utilities Commission (PUC).
The PUC is responsible for regulating public utilities in the state of Colorado, and they have the authority to investigate complaints against companies like Colorado Natural Gas. If you need legal advice or assistance, you can contact the Colorado Bar Association. They can provide referrals to lawyers who specialize in this area of law and are licensed and in good standing to practice in Colorado. Finally, it's important to be aware of your rights and responsibilities as a customer of Colorado Natural Gas.
The PUC has authorized Atmos Energy to interrupt or refuse service under certain circumstances. Make sure you understand these rules so that you can avoid any potential issues.Making a complaint about Colorado Natural Gas doesn't have to be a daunting task. By following these steps, you can ensure that your complaint is heard and addressed in a timely manner.