Atmos Energy customers in Denver, Colorado can take advantage of a range of online payment options to make their natural gas bills easier to manage. Through the secure customer account portal, customers can access their accounts from any device and pay their bills with ease. The Public Utilities Commission (PUC) has authorized Atmos Energy to interrupt or refuse service under certain circumstances, so it's important for customers to stay up to date on their payments. The Colorado Energy Office (CEO) and PUC have implemented several measures to reduce the energy burden of natural gas for Coloradans.
The governor has urged utility companies to identify regulatory changes that could reduce customer costs, coordinate with state agencies and other organizations to increase access to bill assistance and energy efficiency programs, use federal tax credits to accelerate the deployment of clean energy, and explore financial agreements and physical infrastructure to increase natural gas coverage, contracting or storage options. Colorado Natural Gas staff can be identified by their company vehicle, uniforms, and identification plate when they arrive at a customer's home. Cascade Natural Gas offers many convenient payment options, including Western Union's Convenience Pay service. Customers can also set up automatic payments from their financial institution on the due date of their bill.
Rebates are also available for homes and businesses that upgrade their heating equipment, potentially saving HUNDREDS of dollars. It's important for customers to understand their rights and responsibilities when it comes to disconnecting service due to non-payment of a deposit or a delinquent account. Natural gas is a product that is traded worldwide and the government does not set the price, but the market.